Library Position Available – eServices Specialist

St. Thomas Public Library has an opening for:

Part-time eServices Specialist

Job Summary:

Under the supervision of the Adult and eServices Librarian assists with the operation of e-services in order to meet the electronic information and service needs of users and encourage the use of the library’s services within the community. Assists in the training and supervision of students.

Hours of Work: 21 hours per week

Wage Rate: $23.56 to $29.45 hourly plus 4% vacation pay

Qualifications:

Post-secondary education and at least three years of relevant experience working with public services applications of technology. Experience in technical services and computerized information service, focusing on end user applications essential. University degree an asset. Excellent written aand verbal communication skills. Knowledge of current library technology and adaptability to its frequent change. Excellent computer skills required. Interpersonal skills to deal effectively with the public and staff. Excellent customer service skills.

Major Tasks:

  1. Develops and implements an e-services strategy for delivery of both on-line and off-line services to library customers.
  2. Develops social networking and interactive programs to maintain the library’s on-line presence: including but not limited to forums; blogging; writer-in residence; on-line reference; customer reviews.
  3. Develops and delivers on-line and off-line training to library customers on a wide range of topics, from basic computer skills to more advanced use of technologies.
  4. Develops and delivers public training/awareness on library electronic services.
  5. Provides leadership and/or training to staff in the enhancement of the library’s websites/ catalogues and implementation of transformative technologies such as IM, podcasting, wikis, and blogs.
  6. Provides training and support to staff on the use of the website/catalogue, other electronic services and new technologies.
  7. Assists in the development of e-services, including recommending and preparing updated content of the website, and checking current web links for validity.
  8. Provides recommendations on programming/services, incorporating new technologies as appropriate.
  9. This position must take responsibility for personal health and safety insofar as he or she is able under The Occupational Health and Safety Act and its Regulations. A worker must:
  • (a) Work in compliance with the provisions of the Act, the regulations and City policies.
  • (b) Use or wear the equipment, protective devices or clothing that the City requires to be used or worn.
  • (c) Report to his or her supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker.
  • (d) Report to his or her supervisor any contravention of the Act, the regulations or the existence of any hazard of which he or she knows.

This position shall not:

  • (a) Remove or make ineffective any protective device required by regulations or by the City, without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately.
  • (b) Use or operate any equipment, machine, device or thing or work in a manner that may endanger himself, herself or any other worker.
  • (c) Engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.

10. Other related duties as assigned.

 

Applications to be submitted to CEO, Rudi Denham, by 5:00 p.m. on Friday, February 1, 2013.

Email to: stpl@st-thomas.library.on.ca  Fax to: 519-631-1987

We thank all applicants, however only those selected for an interview will be contacted.

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