St. Thomas Public Library is happy to announce that it now offers the option for library patrons to pay outstanding fines and fees online! This new online payments function comes on the heels of launching a new library management software at the end of 2015.
Having the ability to pay fines and fees online is a great option, since some people prefer the privacy of making payments in the comfort of their own home. Before, that was not an option, as library members have traditionally had to pay fines and fees in-person at the circulation desk.
The new e-commerce function is part of the library’s management software, Sierra, and all transactions are made through PayPal. But are online payments safe? They are! Rest assured that no credit card or transaction information passes through or is stored on any of the library’s local servers. St. Thomas Public Library takes the privacy and security of its cardholders very seriously.
So how do you use this new feature? It’s easy! Check out our step-by-step guide below!
- Log into your library account using your library barcode number and PIN.
- Go to the “fines / fees” tab, and see if you have any outstanding balance. If you do, you will see the button “PAY”. Click it to pay your fine.
(Please note: Fines less than $5 cannot be paid online.)
- Choose whether to pay all of the fines, or just a portion. Once you’ve selected the fines you want to pay, click “Continue”.
- Enter your credit card information, and click “continue”.
- Enter your billing information. This section includes a duplicate of “shipping information”, but do not worry – nothing is shipped. It is just a redundancy of the standard PayPal form.
- Once you are done, click “I authorize this transaction”.
- Review the information you entered, and click “submit”.
- That’s it! You will see the “approved transaction” screen.
- Go back and check your online account, see that you have no outstanding fines!
As you can see, it is now easier than ever for library members to view their library accounts online, and pay any overdue fines or fees that might have been accumulating over the years. Check it out today by visiting stthomaspubliclibrary.ca!
Do you have questions or comments? Let us know by emailing firstname.lastname@example.org!